By visiting The Online Pantry (pty) ltd you agree to the following terms & conditions.

Please read these Terms & Conditions carefully before agreeing to be bound by the same. By using this Website or by placing any purchase orders using the Website, you agree to abide by the terms and conditions set forth herein. Any violation of the terms will result in termination of your account.


Account Terms

By registering with the Website you can access or view the prices, product inventories, and submit purchase orders electronically. You are responsible for using the Website in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.


Pricing Disclaimer

The Online Pantry(pty) Ltd reserves the right to change pricing on our products without any further notice.However, if you have ordered but not yet paid for a product, we guarantee the price for 7 days from when the order was placed.


Acceptable Use

You shall not do any of the following or permit any other third parties to do any of the following:

(a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane information of any kind, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations;

(b) Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component;

(c) Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder;

Product & Pictures

While every effort is made to ensure pictures are identical to products, there will be cases where the pictures and/or product package names that you receive may not be identical to what is on this website.

The products does not contain but may be manufactured in a factory that contains nuts.


Payment will be made via EFT or Credit Card. We regret no other forms of payment will be accepted. All orders are to be paid in full before goods are dispatched. We will not be held responsible for any delay in processing and dispatching the due to payment delays.


Orders not yet paid for via EFT can be cancelled without any penalty. Orders already paid for via Credit Card will carry a 10% handling fee for cancellations if not yet dispatched. Please see refunds section for orders already dispatched.

Electronic Communications

When you visit the Website or send any emails to us, you will be communicating electronically with us. By such electronic communication you agree to receive such communications from us electronically.



This Website and the entire contents contained herein, including but not limited to: text, graphics, logos, button icons, and images, are the sole and exclusive property of The Online Pantry (PTY) LTD. You hereby agree not to modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the Website or any contents contained on the Website without the prior expressed written consent of The Online Pantry (PTY) LTD.


Third Party Links

For your convenience The Online Pantry (PTY) LTD may provide, links to third party websites operated by other entities on the Website. If you use such third party sites, you will leave this Website. If you decide to visit any linked third party website, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. The Online Pantry (PTY) LTD does not make any warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon or any of the products or services described thereon. Any third party links do not imply that The Online Pantry (PTY) LTD sponsors, endorses, is affiliated or associated with any linked third party websites.



Our refunds policy will only apply if the goods are still in it's original packaging, unopened and returned the next business day. Courier costs will be the onus of the customer, should the damage be the fault of the Company i.e The Online Pantry(pty) ltd, the goods will be replaced and delivered to the customer within 14 working days, at no charge.



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